Our Membership Services team are here to help with any member query. No question too big. No problem too small.
Membership Services Manager
As an experienced Customer Service professional, Vicky leads our friendly and efficient Membership Services Team.
Diamond Services Administrator
Chloe is a key contact for trainers, examiners and customers booking our popular advanced tests.
Training and ADI Helpdesk
The Training and ADI Helpdesk are on hand to answer questions about any aspect of driver training, running your business and developing your skills and knowledge as a professional driver trainer.
Diamond Chief Examiner
Karen manages our post test training brand Diamond but as an experienced driver trainer herself is also a valuable source of advice and support to members calling our helpline.
Head of Membership and Training
Olivia has been a franchisee and a self-employed ADI. She knows what it takes to work at the coalface of driver training but is also a leading expert in the professional development of driver trainers.
Our busy and multi-talented team are responsible for our membership communications from Driving.org to Driving Instructor Magazine, ADI News online to our weekly newsletters. They are media, marketing, digital and design gurus who are also here to help our members develop their communications too.
Head of Marketing, Publishing and Digital
Our expert on design and technology Matt is responsible for developing our digital presence and keeping our systems going.
Sara is the person to talk to for anyone interested in advertising with the DIA.
Our marketing coordinator works tirelessly to ensure members’ needs are met.
Editor and Publications Manager
Kathy Manson is the Editor of our print and digital publications and is always keen to hear the news and views of our membership.
Print and Digital Design Assistant
Developing the look and feel of our publications is Adam’s talent and job!
With a background in developing professional membership bodies as diverse as those representing doctors, dentists, teachers and finance professionals, Carly is now packing a punch as our Chief Executive. As well as leading on our important lobbying and representation activity on road safety and driver education matters and promoting professional driver and rider trainers to a wider public audience, Carly also oversees the daily work of the Driving Instructors Association and the development of our services.
Adrian has been an ADI for 17 years. For the past seven years, he has mainly concentrated on the fleet market. Also Head of Training and Development at Ellisons School of Motoring in Taunton, he works to push the standard of ADIs.