Driving test booking service update

The driving test booking service is unavailable until 8am on Tuesday 1 September. This is because all available test slots were filled on Wednesday 26 September. 

The service had reopened on Wednesday following unprecedented demand that meant the service had to be taken offline for essential maintenance.

DVSA clarified for NASP that, when the booking service reopened, there was a six week window, but not six weeks’ worth of tests. 

Prior to opening the system to the general public, on-hold candidates and critical workers had priority advance access to book themselves a slot.  Many of the slots for the first five weeks had already been filled with those priority candidates, so what was available was effectively one weeks’ worth of test availability plus any others that were left over.

There will be an ongoing weekly release, with a number of tests added each week. This number will vary, dependent upon capacity, driving examiner availability etc.

Automatic refund for cancellations

Due to the long waiting times to access the online system or contact centre, DVSA has temporarily removed the three-day notice period for cancellations.

Where candidates fail to attend for test the fee will be refunded automatically.

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